Shipping policy

Shipping Policy - Ohaiyoo!

Last Updated: July 30, 2026

Overview

Ohaiyoo! is an online jewelry store based in Indore, Madhya Pradesh, India. We currently ship across India.

Order Processing

Orders are typically processed within 1-2 business days after payment confirmation. Processing may be delayed during holidays, high order volumes, or circumstances beyond our control.

Delivery Times

Indore, Madhya Pradesh: typically 24–48 hours.
Other locations in India: estimated 3–7 business days depending on courier availability and destination.

Shipping Charges

Shipping charges, if applicable, are displayed during checkout before payment.

Order Tracking

Once your order is shipped, you will receive tracking details via email, SMS, or WhatsApp where available.

Delivery

Customers are responsible for providing a complete and accurate shipping address. Ohaiyoo! is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Failed Delivery

If a shipment is returned because of an incorrect address, repeated failed delivery attempts, or refusal to accept delivery, additional shipping charges may apply before reshipment.

Delays

Estimated delivery dates are not guaranteed. Delays caused by courier partners, weather, natural disasters, strikes, government actions, or other events beyond our reasonable control are not our responsibility.

Damaged or Missing Packages

Inspect your order upon delivery. If your package is damaged, incomplete, or incorrect, contact us within 48 hours of delivery at support@ohaiyoo.in or WhatsApp (+91 9111558046, messages only) with photos and your order number.

International Shipping

Currently, we ship only within India unless otherwise announced.

Contact

Email: support@ohaiyoo.in
WhatsApp (Messages Only): +91 9111558046
Address: Part II Scheme 78, Vijay Nagar, Brilliant Titanium, Indore, Madhya Pradesh 452010, India